What should I do after a basement flood in Macomb County, Michigan?

First, if the water is from sewage or storm runoff (Category 2 or 3 per IICRC S500), stay out and call a licensed restoration contractor — contaminated water carries real health risk. If it is clean Category 1 water from a supply line or water heater, shut the main valve, cut power to the affected area at the panel, and photograph every surface before touching anything. Then call Prime Restoration of Macomb at (586) 209-4390 for 24/7 response. Macomb County basements on clay soil with high water tables need mechanical extraction plus structural drying — wet-dry vacs and box fans alone will not reach the Applied Structural Drying benchmark and mold can colonize drywall in 24 to 48 hours.

How quickly can Prime Restoration respond to a water damage emergency?

Prime Restoration offers 24/7 emergency response with technicians typically on-site within 60 minutes in Macomb County and Oakland County, Michigan. Our rapid response helps minimize damage and reduces overall restoration costs.

Is Prime Restoration documentation compatible with insurance companies?

Yes, Prime Restoration produces Xactimate scope documentation compatible with all major insurance carriers. We provide line-item estimates, photos, and moisture readings so homeowners have accurate paperwork to submit to their adjuster. Under Michigan law, only the homeowner or a licensed public adjuster may negotiate a claim with the carrier.

What areas does Prime Restoration serve in Southeast Michigan?

Prime Restoration serves all of Macomb County (Sterling Heights, Clinton Township, Shelby Township, Warren, Roseville, St. Clair Shores, Mount Clemens, and more) and Oakland County (Birmingham, Bloomfield Hills, Troy, Royal Oak, Southfield, Farmington Hills, Rochester Hills, and more).

Is Prime Restoration licensed and insured?

Yes, Prime Restoration LLC is fully licensed and insured in the state of Michigan. Our technicians hold IICRC certifications for water damage restoration, fire damage restoration, and mold remediation.

What types of restoration services does Prime Restoration provide?

We provide comprehensive restoration services including water damage restoration, fire and smoke damage restoration, mold remediation, storm damage repair, sewage and biohazard cleanup, and commercial restoration services.

Is Prime Restoration committed to quality service?

Yes, we are committed to quality results on every job. If you are unsatisfied with our work, we will work with you to make it right.

Water Damage Restoration SE Michigan | 24/7 Emergency

Southeast Michigan's Trusted Restoration Company

Water damage, fire, mold, or storm -- our IICRC-certified technicians typically respond in 60 minutes or less with professional restoration services. Serving Macomb County, Oakland County, and the surrounding Metro Detroit area 24/7.

Licensed & Insured • Financing Available • Xactimate Scope Documentation

(586) 277-1069

Why Southeast Michigan Trusts Prime Restoration

Licensed, certified, and committed to restoring what matters most

24/7 Emergency Response

Disasters strike without warning. Our teams are available around the clock, every day of the year, with typical 60-minute response times across Southeast Michigan.

IICRC Certified Technicians

Every technician is IICRC certified and continuously trained in the latest restoration techniques, equipment, and safety protocols.

Xactimate Scope Documentation

We produce Xactimate scope documentation compatible with all major insurance carriers so you have accurate paperwork to submit with your claim.

Licensed Michigan Builder

Full reconstruction services backed by a Michigan builder's license. One team from water extraction through final rebuild -- no subcontractors.

Financing Available

Affordable monthly payment options for any restoration project. Quick approval process so your restoration can start immediately.

Local & Family-Owned

Founded in Southeast Michigan in 2020. We live here, we work here, and we understand the unique challenges Michigan homes face.

What should I do after a basement flood in Macomb?

Shut off power to affected circuits and close the main water valve first, then photograph every affected area before cleanup begins — Michigan insurance carriers deny claims when there is no evidence of the original condition. Call Prime Restoration of Macomb at (586) 209-4390 for 24/7 emergency extraction and IICRC-certified drying within 60 minutes. Never wade into Category 2 or Category 3 water without protective gear.

Does homeowner's insurance cover water damage in Michigan?

Yes — sudden and accidental water damage is typically covered under a standard Michigan HO-3 homeowners policy, including burst pipes, appliance failures, and ice-dam roof leaks. Flood damage (rising water, storm surge, groundwater seepage) is excluded and requires a separate NFIP flood policy. Sewer backup and sump-pump overflow require a specific water backup endorsement, which costs $40 to $150 per year and is strongly recommended for Macomb County basements.

How fast does mold grow after a pipe burst in Michigan winters?

Mold growth begins within 24 to 48 hours on wet drywall, carpet, wood, and insulation. In Michigan winters, pipe bursts often go undetected for hours while homeowners are asleep or at work — by the time the water is discovered, the 24-hour mold clock is already running. This is why emergency IICRC S500-compliant structural drying matters: every hour of delay adds mold remediation costs that average $2,500 to $6,000.

Southeast Michigan's Trusted Restoration Company

Restoration Services Across Southeast Michigan